Shipping policy
Dropshipping
JWrayRecords is a dropshipping webstore. Our Business doesn’t keep all of our products it sells in stock.
We recommend buyers to check our estimated shipping dates on our product page prior to purchase.
We aim to ship all purchases within 3-4 weeks of payment being made. Please note this excludes pre-orders or items with a specific lead time.
We make use of Australia's vast network of courier and postal services with our main point of use being Australia Post.
Vinyl record shipping includes tracking details to ensure you have the ability to monitor your delivery to its final destination and to provide you with reassurance.
Local Pick Up option is available at check up - Collection is in Victoria.
Shipping Vinyl to New South Wales
Shipping records to Sydney take an estimated 2-4 business days to metro areas. Shipping records rural New South Wales varies by area, so please email us if a timeline if required.
Shipping Vinyl to Victoria
Shipping records Melbourne take an estimated 1-3 business days to metro areas. Shipping records rural Victoria varies by area, so please email us for a timeline if required.
Shipping Vinyl to Queensland
Shipping records Queensland take an estimated 2-4 business days to metro areas. Shipping records rural Queensland varies by area, so please email us for a timeline if required.
Shipping Vinyl to South Australia
Shipping records South Australia take an estimated 1-3 business days to metro areas. Shipping records rural South Australia varies by area, so please email us for a timeline if required.
Shipping Vinyl to Western Australia
Shipping records Western Australia take an estimated 4-7 business days to metro areas. Shipping records rural Western Australia varies by area, so please email us for a timeline if required.
Shipping Vinyl to Northern Territory
Shipping records Northern Territory take an estimated 4-7 business days to metro areas. Shipping records rural Northern Territory varies by area, so please email us for a timeline if required.
Shipping Vinyl to Tasmania
Shipping records Tasmania take an estimated 3-6 business days to metro areas. Shipping records rural Tasmania varies by area, so please email us for a timeline if required.
Shipping Enquiries
We are here to help, so if you have any questions or enquiries, please don't hesitate to contact the JWrayRecords Team - info@jwrayrecords.com
If your enquiry is regarding your order, please ensure to include your order number and/or the name your order was placed under.
Return to Sender
On rare occasions items are returned to sender, due to being unsafe to leave or a failure to collect from the local collection point within the allocated time period. In these circumstances a redelivery fee is incurred for your item to be resent to a suitable address.