RETURN POLICY

Returns

We want everyone to be happy with their purchase! If any items in your order have been damaged, are faulty or not as described then we are happy to organise an exchange or refund.

Returns are subject to us receiving the item back with 7 days of purchase.

The return process works as follows:

• Send an email to info@jwrayrecords.com with the following information:
• Order number
• Name and address details
• Description of the item(s) and fault(s)
• If you prefer a refund or an exchange. If the item is no longer in stock please let us know if you would like to swap it over for something else.
• Once received we will reply ASAP with further instructions.